Search Results for: Motorola

Motorola/Google Deal Gets OK-With a Warning

The deal gets approval but EU said it is watching

As expected both the EU and the United States Department of Justice have given Google’s $12.5 billion purchase of Motorola Mobility the go-ahead. At the same time the US approved the purchase of Nortel wireless patents by an Apple-Microsoft led consortium.

From the outside it looks like this sets up a battle royal in the patent space as both now are armed with a host of additional patents and the players on both sides have shown a very ready willingness to go to court to enforce them.

Apple has been strongly going after a number of Android smartphone developers, in particular Samsung, HTC and Motorola. Motorola has been returning fire at Apple, with Google’s approval, while https://www.microsoft.com/Presspass/press/2012/jan12/01-12LGPR.mspx has been quietly but efficiently getting developers’ to pay it for select patents.

However hopefully we will not see a yearlong battle in this space, something that could temporarily blunt the strong growth of smartphones and tablets. No one wants what happened in the last years of dial up modems when conflicting technologies made for incompatibility.

According to a careful analysis of the agreements published in Foss Patents, Florian Mueller said that the approvals are not without caveats. The EU said specifically that it will be looking at future and past enforcement of patents by Google and that it is ready, willing, and able to step in if it believes they are being abused.

He said that the end result of these deals will be business as usual, which currently means a series of lawsuits working their way through court. At the same time he notes that just because no action has been taken to date does not mean that none is forthcoming.

From the European Commission’s press release announcing approval is this important paragraph. “Today’s decision does not mean that the merger clearance blesses all actions by Motorola in the past or all future action by Google with regard to the use of these standard essential patents. Our decision today is without prejudice to the legality under EU antitrust law of Motorola’s past and Google’s future actions. However, the question whether Motorola’s or Google’s conduct is compliant with EU antitrust law cannot be dealt with in the context of the merger procedure.”

So while it may be business as usual in the short run, the court cases could result in the addition of another player, and one that has a lot more clout than any of the individual players involved, or all of the players for that matter.

Mobile Sports Report TechWatch: Who likes Motorola’s Xyboard?

BlueSprig lands $10 million investment round
Mobile security software startup BlueSprig has secured $10 million Series A funding and has debuted a beta version of its forthcoming app for Apple iOS and Android devices. The funding came from IDG-Accel’s China Growth Fund.

The beta app, AirCover, is designed to protect users from a wide range of issues including malware, viruses and even theft. Aversion can be downloaded at its web site-www.bluesprig.com. Among the features the software offers are cloud backup, and system security. The company has also released full versions of its system utility tools, JetBoost and JetClean.

The company has offices in both San Francisco and Chengdu, China and is headed by CEO Jason Johnson who has a history of successfully launching companies and then selling them to larger concerns such as Global IP Solutions which Google purchased and InterQuest Communications which was purchased by Darwin Networks.

Nielsen study tracks smartphones rise
In “State of the Media: The Mobile Media Report”, one of its latest studies market research firm Nielsen has tracked the rapid rise of smartphones in the United States and highlights the growing impact they have on the consumer market.

Among the interesting facts is that the number of smartphone subscribers using the mobile Internet has grown 45% since last year and that 87% of app downloaders have used deal of the day websites such as Groupon.

In a related report it is noted the impact that teens are having on the mobile data market, tripling mobile data consumption and showing that teens between the ages of 13-17 use an average of 320 MB of data a month, a 256% increase over last year.

Saudi Prince invests $300m in Twitter
Saudi Prince Alwaleed Bin Talal has continued his history of major investments in high tech companies this week with a $300 million stake in social micro blog company Twitter, Forbes has reported.

The investment was lead by Kingdom Holdings Co. an investment firm that he owns 95% of and which has invested in companies such as Apple, GM and News Corp. According Forbes the Prince is the 26th wealthiest billionaires’ in the world with a estimated fortune of $19.6bn.An interesting note is that he does not use Twitter.

Did the iPad kill the Netbook?
That is the point of a recent piece by Business Insider that says that Dell’s recent decision to kill off its Inspirion Mini line of netbooks is a sign that the netbook market segment is dead, and said that it sees the iPad as having killed the platform.

Dell has also recently killed its Streak tablet business but has indicated that it will most likely rejoin that space at some future date, for the time being it wants you to buy a notebook.

A look at Motorola’s latest tablet
Motorola is replacing its Xoom tablet, one of the original entrants into the current tablet market with a second generation product called the Droid Xyboard. There is two distinct models are the 10.1 a fast powerful model for the Enterprise and power users and a scaled down version called the 8.2.

Reviewers are pretty positive about the devices, with the one failing possibly being price. You can go to eWeek or Cnet for a look at the 10.1 review and to Engadget for an 8.2 review.

This and that
Amazon reports that it is selling 1 million Kindles a week.
Rumor has it that Apple is planning to release a 7.85-inch version of the iPad for release later this year?

Monday’s Tech Tidbits: Motorola Edition

Motorola goes Xoom Xoom
Motorola has added two Xoom models to its tablet offerings. Both Xoom 2 models run Google’s Honeycomb 3.2 version of the Android operating system that is designed for tablets. The Xoom 2 features a 8.2-inch display and the Xoom 2 Media Edition comes with a 10.1 inch display and runs on a 1.2GHz processor and includes 1GB RAM and 16GB of storage. They are now only available in the United Kingdom and Ireland with no announced U.S. release date.

Smartphone adoption in US approaching 50%
According to the latest mobile user survey from Nielsen only 43% of all U.S. mobile phone users have a smartphone, but the figure graphs higher with most younger age groups. While the 12-17 and 45-54 segments only have a 40% smartphone average, 62% of the 25-34 age group and 54% of both the 18-24 and the 35-44 age groups use a smartphone. The Android OS is the most popular with 43% of the market followed by Apple’s iOS with 28%.

New Motorola Tablet prototype outed.
Multiple sources are reported what they claim are the features for the pending Motorola Corvair, a 6-inch tablet that will be running the Android 2.3 operating system. What sets this device apart is that it is designed to work with a television, both as a remote control device but also use the TV as a display to mirror what is on the tablet’s screen. It is expected to be a low cost device the question will be will Motorola sell it on the retail market or work with cable companies to get it into users’ hands?

Apple losing patent fights with Google, Samsung?
A German court has dealt a blow to Apple, ruling that it has violated a pair of Motorola Mobility patents and forbidding Apple from selling any mobile device in the country. The ruling, by the Mannheim Regional Court prevents Apple from selling its popular iPad and iPhone products in Europe’s largest market.. Apple is suing three major Android developers, Samsung, HTC and Motorola and they in turn have launched legal counter attacks against Apple.


US Cellular to iPhone-No Thanks!

US Cellular said that turned down the opportunity to carry Apple’s popular iPhone but decided not to because it is too expensive, the company said. The sixth-largest U.S. cellphone company said that the terms were unacceptable from a risk and profitability standpoint. While Apple charges customers $199 for the entry level iPhone 4S, it charges phone companies $600. The companies are expected to make up the difference on service contracts.
http://www.reghardware.com/2011/11/07/mobile_internet_sales_to_hit_record_15_per_cent_of_total/

Mobile Devices impacting online sales
It is estimated that a full 15% of all web purchases will be made from devices that run either the Apple iOS or the Google Android operating system. According to research from IBM the two operating systems impact is three times what it was a year ago in terms of being the platforms used to make purchases. The two represented 11% of the market in October and the estimate is for the holiday season in the U.S. market.

CBRS demos, 5G talk highlight venue news at Mobile World Congress

A legendary telecom building in downtown Los Angeles, the city that was the home of last week’s Mobile World Congress Americas show. Credit all photos: Paul Kapustka, MSR (click on any picture for a larger image)

Some live demonstrations of wireless devices using spectrum in the Citizens Broadband Radio Service (CBRS) topped the venue-specific news at last week’s Mobile World Congress Americas trade show in Los Angeles.

At Angel Stadium in nearby Anaheim, a group of companies led by Connectivity Wireless and JMA teamed up to do some live demonstrations of use cases for the CBRS spectrum, a swath of 150 MHz in the 3.5 GHz range that uses the cellular LTE standard for device communications. One demo we heard about reportedly used a Motorola push-to-talk (PTT) handset to carry on a conversation from a suite behind home plate to centerfield, a “home run” distance of at least 400 feet.

Mobile Sports Report, which doesn’t often attend trade shows, found lots for venue technology professionals to be interested in at the show, including the live demonstrations of CBRS-connected devices in the JMA booth that included handsets, headsets and standalone digital displays using CBRS for back-end connectivity. MSR also sat down with Heidi Hemmer, Verizon’s vice president of technology, to talk about 5G for stadiums and why the push for the new cellular standard doesn’t mean the end of Wi-Fi. Read on for highlights of our visit to LA, which also included an interview with Boingo’s new CEO Mike Finley and with Paul Challoner, a CBRS expert at Ericsson.

Look at me, I can hear… centerfield

MSR wasn’t able to make it to the press event held at Angel Stadium, but we heard from multiple sources that the trial CBRS network installed there for a short stint in October by Connectivity Wireless and JMA performed as advertised, especially with the aforementioned full-field PTT talk between two devices, with one of those more than 400 feet away from the CBRS radio.

The worth of the ability for a device to communicate to a access-point radio at such a distance should be clearly apparent to venue wireless professionals, who may want to tap into CBRS networks to increase connectivity inside their venues. With more powerful radios than Wi-Fi and connectivity that utilizes the mobility and security of the LTE standard, teams and venues may look to CBRS for back-of-house communications that would benefit from being separated from the shared Wi-Fi infrastructures. While we are still waiting for the first publicly announced contract win for CBRS in venues — even the Angels are still weighing the decision to go forward with a CBRS deal — being able to show networks working live is a big step forward in the “is it real” phase.

Connecting digital displays, and more PTT

If there was a true “hot spot” for CBRS activity on the MWC show floor, it was at the JMA booth, where the wireless infrastructure company was running a live CBRS network with all kinds of devices running off it. JMA, which was showing its own CBRS radio cell (a kind of access point-on-steroids radio that will provide connectivity to client devices in a CBRS network) as well as a version of its XRAN virtual network core software, had a working prototype of one of the first commercially announced CBRS networks, a wireless deployment of digital displays for the parking lots at the American Dream shopping mall in New Jersey.

A prototype of the CBRS-connected displays JMA is installing at the American Dream mall. (Don’t miss the Jimmy Hoffa joke at the bottom)

According to JMA director of markets and solutions Kurt Jacobs, the 600-acre parking lot at the huge new mall near the Meadowlands (it will have an amusement park and an indoor skiing slope, among other attractions and stores) was a perfect place to harness the ability of CBRS networks. The displays, large LED signs that can change dynamically to assist with parking instructions and directions, needed wireless connectivity to provide the back-end information.

But after considering a traditional deployment with fiber backhaul and Wi-Fi — which Jacobs said would have cost the mall at least $3 million to deploy with construction taking 6 months or more — the mall turned to JMA and a CBRS network deployment, which Jacobs said will use nine radios and 13 antennas to cover the signs, which will be spread out at key traffic junctions. Total cost? About a half-million dollars. Total deployment time? About eight weeks, according to Jacobs. Jacobs said the system will also eventually be able to support mobile CBRS radios inside security vehicles for real time updates from the lots.

Verizon to cover all NFL stadiums with 5G… and lots of Wi-Fi

Heidi Hemmer, Verizon

Heidi Hemmer, Verizon

MSR was fortunate enough to get on the appointment schedule of Heidi Hemmer, Verizon’s vice president of technology. A few days after Verizon had publicly announced a spate of 5G deployments in NBA arenas, Hemmer doubled down on the carrier’s 5G commitment to NFL stadiums, saying the current list of 13 stadiums with some kind of Verizon 5G coverage would soon expand to the entire league.

While hype is heavy around 5G — if you’re a football fan you’ve no doubt seen the Verizon TV commercial where Verizon’s technology development director Eric Nagy walks around various stadiums touting the service — Hemmer was clear that 5G is just part of a full-spectrum stadium wireless solution, one that will likely include 4G LTE as well as Wi-Fi well into the future.

While Verizon is clearly proud of its cutting-edge 5G deployments, the company is also probably the biggest provider of Wi-Fi networks in large stadiums, with many NFL and even some large colleges having Verizon-specific SSIDs for Verizon customers, usually as part of a sponsorship deal from Verizon. Verizon is also a big bankroller of distributed antenna system (DAS) deployments inside stadiums, sometimes acting as the neutral host and other times participating as a tenant on the in-venue cellular networks.

A fuzzy shot of a 5G antenna in the wild at Empower Field at Mile High in Denver

According to Hemmer, having as much connectivity as possible allows Verizon to provide the best possible experience for its customers. The eventual end goal, she said, would be a world where fans’ phones “dynamically” connect to whatever network is best suited for their needs, from Wi-Fi to 4G to 5G. Currently, many of the Verizon Wi-Fi deployments will automatically connect Verizon customers to Wi-Fi in a venue where they have previously logged on to the network.

And while the millimeter-wave 5G deployments inside stadiums right now don’t come close to covering the full space of any venue (at the Denver Broncos’ Empower Field at Mile High, for instance, there are only 16 5G antennas in the building), they do provide a different level of connectivity, with much faster download speeds and less latency. Hemmer said those characteristics could spawn an entirely new class of services for fans like better instant-replay video or advanced statistics. While MSR hasn’t personally tested any 5G networks, the early word is that in some situations download speeds can be in the gigabit-per-second range.

“Speeds are important to our customers and 5G can really push up the fan experience,” Hemmer said.

New Boingo CEO bullish on venues business

Mobile World Congress was also MSR’s first chance to meet Mike Finley, who became Boingo’s CEO back in February. A former Qualcomm executive, Finley said that Boingo’s history of being a neutral-host provider for venues should continue to drive more business in that realm, especially as newer complex possibilities like CBRS and Wi-Fi 6 networks emerge.

“We are satisfying a need” that venues have for connectivity expertise, Finley said, especially when it comes to relationships with wireless carriers.

At MWC, Boingo was part of the CBRS Alliance’s multi-partner booth space promoting the OnGo brand for CBRS gear and services. In its space Boingo was showing its new converged virtualized core offering (which was using JMA’s XRAN product) with a live combined CBRS and Wi-Fi 6 network running side by side. A booth representative with an iPhone 11 device was able to quickly switch between the two networks, offering a glimpse at the potential future networking choices venues may be able to offer.

Ericsson Dots target stadiums, CBRS

In its large MWC booth, connectivity gear provider Ericsson had a special display for venue equipment, including a weather-hardened version of its Radio Dot System that Ericsson booth reps said should be appearing soon in some U.S. sporting venues. Ericsson was also showing some Dots that it said would support CBRS, a service Ericsson sees great promise for in venues.

Paul Challoner, Ericsson’s vice president for network product solutions, said it will be interesting to see whether or not venues will need to pursue licenses for CBRS spectrum when those are auctioned off next year, or whether venues will choose to use the unlicensed parts of the CBRS spectrum. Like others at the show, Challoner was excited about Apple’s decision to include support for CBRS bands in the iPhone 11 line — “it’s a fantastic boost for the CBRS ecosystem,” he said.

More MWC photos below!

Some of the Ericsson Dot radios designed for inside venue use

A prototype digital display kiosk from JMA, Intel and LG MRI, with space up top for CBRS gear

Another wireless-enabled display kiosk, this one in the Ericsson booth. Looks like wireless and digital displays are the next hot product.

Can virtualization help venues meet growing mobile capacity demands?

By Josh Adelson, director, Portfolio Marketing, CommScope

U.S. mobile operators reported a combined 50 terabytes of cellular traffic during the 2018 Super Bowl, nearly doubling over the previous year. In fact, Super Bowl data consumption has doubled every year for at least the past 6 years and it shows no sign of slowing down.

Clearly, fans love their LTE connections almost as much as they love their local team. Fans have the option for cellular or Wi-Fi, but cellular is the default connection whereas Wi-Fi requires a manual connection step that many users may not bother with.[1] The same dynamic is playing out on a smaller scale in every event venue and commercial building.

Whether you are a venue owner, part of the team organization or in the media, this heightened connectivity represents an opportunity to connect more with fans, and to expand your audience to the fans’ own social connections beyond the venue walls.

But keeping up with the demand is also a challenge. High capacity can come at a high cost, and these systems also require significant real estate for head-end equipment. Can you please your fans and leverage their connectedness while keeping equipment and deployment costs from breaking the capex scoreboard?

Virtualization and C-RAN to the rescue?

Editor’s note: This post is part of Mobile Sports Report’s new Voices of the Industry feature, in which industry representatives submit articles, commentary or other information to share with the greater stadium technology marketplace. These are NOT paid advertisements, or infomercials. See our explanation of the feature to understand how it works.

Enterprise IT departments have long since learned that centralizing and virtualizing their computing infrastructures has been a way to grow capacity while reducing equipment cost and space requirements. Can sports and entertainment venues achieve the same by virtualizing their in-building wireless infrastructures? To answer this question, let’s first review the concepts and how they apply to wireless infrastructure.

In the IT domain, virtualization refers to replacing multiple task-specific servers with a centralized resource pool that can be dynamically assigned to a given task on demand. Underlying this concept is the premise that, while each application has its own resource needs, at any given time only a subset will be active, so the total shared resource can be less than the sum of the individual requirements.

How does this translate to in-building wireless? Centralizing the base station function is known as C-RAN, which stands for centralized (or cloud) radio access network. C-RAN involves not only the physical pooling of the base stations into a single location — which is already the practice in most venues — but also digital architecture and software intelligence to allocate baseband capacity to different parts of the building in response to shifting demand.

C-RAN brings immediate benefits to a large venue in-building wireless deployment. The ability to allocate capacity across the venue via software rather than hardware adds flexibility and ease of operation. This is especially important in multi-building venues that include not only a stadium or arena but also surrounding administrative buildings, retail spaces, restaurants, hotels and transportation hubs. As capacity needs shift between the spaces by time of day or day of week, you need a system that can “point” the capacity to the necessary hot spots.

C-RAN can even go a step further to remove the head-end from the building campus altogether. Mobile network operators are increasingly deploying base stations in distributed locations known as C-RAN hubs. If there is a C-RAN hub close to the target building, then the in-building system can take a signal directly from the hub, via a fiber connection. Even if the operator needs to add capacity to the hub for this building, this arrangement gives them the flexibility to use that capacity in other parts of their network when it’s not needed at the building. It also simplifies maintenance and support as it keeps the base station equipment within the operator’s facilities.

For the building owner, this architecture can reduce the footprint of the on-campus head-end by as much as 90 percent. Once the baseband resources are centralized, the next logical step is to virtualize them into software running on PC server platforms. As it turns out, this is not so simple. Mobile baseband processing is a real-time, compute-intensive function that today runs on embedded processors in specialized hardware platforms. A lot of progress is being made toward virtualization onto more standard computers, but as of today, most mobile base stations are still purpose-built.

Perhaps more important for stadium owners is the fact that the base station (also called the signal source) is selected and usually owned by the mobile network operator. Therefore the form it takes has at most only an indirect effect on the economics for the venue. And whether the signal source is virtual or physical, the signal still must be distributed by a physical network of cables, radios and antennas.

The interface between the signal source and the distribution network provides another opportunity for savings. The Common Public Radio Interface (CPRI) establishes a digital interface that reduces space and power requirements while allowing the distribution network — the DAS — to take advantage of the intelligence in the base station. To leverage these advantages, the DAS also needs to be digital.

To illustrate this, consider the head-end for a 12 MIMO sector configuration with 4 MIMO bands per sector, as shown below. In this configuration a typical analog DAS is compared with a digital C-RAN antenna system, with and without a CPRI baseband interface. In the analog systems, points of interface (POIs) are needed to condition the signals from the different sources to an equal level before they are combined and converted to optical signals via an e/o (electric to optical) transceiver. In a digital system, signal conditioning and conversion from electric to digital is integrated into a single card, providing significant space saving.

* A typical analog system will require 8 POIs (4 MIMO bands per sector) and 2 o/e transceivers per sector resulting in 10 cards per sector. A typical subrack (chassis) supports up 10-12 cards, so a subrack will support 1 MIMO sector. For 12 MIMO sectors, 12 subracks are needed and each is typically 4 rack unit height. This results in a total space of 48 rack units.

* For a digital system[2] without CPRI, each subrack supports 32 SISO ports. Each MIMO sector with 4 MIMO bands will require 8 ports resulting in supporting 4 MIMO sectors per subrack. For 12 MIMO sectors, 3 subracks of 5 rack unit height each are needed resulting in total space of 15 rack units.

* For a digital system with CPRI, each subrack supports 48 MIMO ports. Each MIMO sector with 4 MIMO bands will require 4 ports resulting in 12 MIMO sectors per subrack. For 12 MIMO sectors, only 1 subrack of 5 rack unit height is needed resulting in total space of 5 rack units.

One commercial example of this is Nokia’s collaboration with CommScope to offer a CPRI interface between Nokia’s AirScale base station and CommScope’s Era C-RAN antenna system. With this technology, a small interface card replaces an array of remote radio units, reducing space and power consumption in the C-RAN hub by up to 90 percent. This also provides a stepping-stone to future Open RAN interfaces when they become standardized and commercialized.

The Benefits in Action — A Case Study

Even without virtualization, the savings of digitization, C-RAN and CPRI at stadium scale are significant. The table below shows a recent design that CommScope created for a large stadium complex in the U.S. For this, we compared 3 alternatives: traditional analog DAS, a digital C-RAN antenna system with RF base station interfaces, and a C-RAN antenna system with CPRI interfaces. Digital C-RAN and CPRI produce a dramatic reduction in the space requirements, as the table below illustrates.

The amount of equipment is reduced because a digital system does in software what analog systems must do in hardware, and CPRI even further eliminates hardware. Energy savings are roughly proportional to the space savings, since both are a function of the amount of equipment required for the solution.

Fiber savings, shown in the table below, are similarly significant.

The amount of fiber is reduced because digitized signals can be encoded and transmitted more efficiently.

But these savings are only part of the story. This venue, like most, is used for different types of events — football games, concerts, trade shows and even monster truck rallies. Each type of event has its own unique traffic pattern and timing. With analog systems, re-sectoring to accommodate these changes literally requires on-site physical re-wiring of head-end units. But with a digital C-RAN based system it’s possible to re-sectorize from anywhere through a browser-based, drag and drop interface.

The Bottom Line

It’s a safe bet that mobile data demand will continue to grow. But the tools now exist to let you control whether this will be a burden, or an opportunity to realize new potential. C-RAN, virtualization and open RAN interfaces all have a role to play in making venue networks more deployable, flexible and affordable. By understanding what each one offers, you can make the best decisions for your network.

Josh Adelson is director of portfolio marketing at CommScope, where he is responsible for marketing the award-winning OneCell Cloud RAN small cell, Era C-RAN antenna system and ION-E distributed antenna system. He has over 20 years experience in mobile communications, content delivery and networking. Prior to joining CommScope, Josh has held product marketing and management positions with Airvana (acquired by CommScope in 2015) PeerApp, Brooktrout Technology and Motorola. He holds an MBA from the MIT Sloan School of Management and a BA from Brown University.

FOOTNOTES
1: 59 percent of users at the 2018 Super Bowl attached to the stadium Wi-Fi network.
2: Dimensioning for digital systems is based on CommScope Era.

Stadium Tech Report: Levi’s Stadium network lives up to hype, but team app still needs work

Levi's Stadium from Section 244. All photos: Paul Kapustka, Mobile Sports Report

Levi’s Stadium from Section 244. All photos: Paul Kapustka, Mobile Sports Report

At the very least San Francisco 49ers fans Sunday could take heart in the fact that the wireless network in Levi’s Stadium largely lived up to its advance billing, performing quite well even as the team on the field sputtered and failed to connect. In its first “real” test with an almost-full house on Sunday the Levi’s Wi-Fi and cellular networks seemed to work well throughout the game, delivering solid speed test results from almost every part of the new 68,500-seat facility, even as Colin Kaepernick and the rest of the 49ers were dealt a 34-0 preseason drubbing by Peyton Manning and the visiting Denver Broncos.

And just like the team, the Niners’ stadium technology lineup still has some weak spots that will hopefully be fixed before the regular season home opener on Sept. 14. Among the disappointments Sunday was a no-show by the highly heralded instant replay feature, the crown jewel of the new Levi’s Stadium app. We also experienced some location-connection problems with one of our devices, exposing what we consider a flaw in the Levi’s app, namely an over-reliance on location technologies to enable key parts of the app, like wayfinding and on-site video streaming.

Ticket scanner with Niners visor to block sun

Ticket scanner with Niners visor to block sun

Some other not-so-advanced technology flaws that could use fine-tuning include the volume level on the main stadium public-address and announcing system, which was so loud that it made it a struggle just to talk to the person next to you for long stretches of time. The ticket scanning machines also seemed to have issues working in the bright sunlight, a problem that found a low-tech fix when ticket personnel placed Niners’ visors around the tops of the machines to shade the scanning area. And many concession stands around the stadium were unable to serve guests or could only take cash because the staff operating the stands said they weren’t given access codes to the point-of-sale systems.

Overall, however, the first football game at Levi’s was a success on many levels, including the fantastic sight lines available from most seats and largely incident-free travel and parking operations, with noticed improvements especially on the VTA light rail front that struggled mightily during the stadium’s opening-event soccer game two weekends ago. Most fans also probably got a little weight loss from the no extra-charge sauna situation, thanks to the cloudless day and bright sun that bathed most of the seats in searing heat for long times after the 1 p.m. start.

Smooth start for early VTA riders

What follows here is a somewhat minute-by-minute account of my trip to the game, and my experience with the network and stadium operations on site.

Mtn View lot sign, not in operation at 9:30 a.m.

Mtn View lot sign, not in operation at 9:30 a.m.

Since I wasn’t given press access to the game, Mobile Sports Report attended like a regular fan, purchasing a single ticket through the NFL Ticket Exchange service on the 49ers’ web site. My plan to get to Levi’s from San Mateo was to drive to downtown Mountain View, park there and take VTA the rest of the way. (I didn’t take CalTrain mainly because I didn’t want to have to sync my return schedule with the CalTrain options going northbound on Sunday.)

Though I was somewhat incredulous about having to buy tickets online — VTA said that the ticket machines in Mountain View would be shut down Sunday to keep big lines from forming — upon further review the VTA app was slick and easy to operate and understand. After purchasing a ticket for $6.50 Saturday night I activated it Sunday, and showed it at the gate where they checked boarding passes. For people who didn’t have tickets there was a tent set up where they could buy a pre-loaded Clipper card for $10 good for a day’s worth of VTA riding. There was an abundance of VTA workers on hand, as well as a large and very obvious police presence. As a nice touch there was also a large bank of porta-potties, and behind the trains there were express buses waiting, according to one VTA employee, in case of crowd overloads.

“We learned some lessons from two weeks ago,” he said.

If there was a glitch in the VTA operations it was with the city of Mountain View — though a couple city lots were designated as places where fans could buy all-day parking passes, and there were clear signs to those lots, at 9:30 a.m. those lots were not yet staffed with anyone to pay; MSR found one sign leaning up against a post, waiting to be deployed. Fans could also park in the CalTrain lot for $5, payable via the CalTrain track podium ticket machines.

Fans transferring from CalTrain to VTA at Mtn View station

Fans transferring from CalTrain to VTA at Mtn View station

I boarded the first VTA train to leave for the stadium, along with many fans who had just gotten off CalTrain. The pleasant, air-conditioned trip took just 27 minutes, passing many Silicon Valley company headquarters and one neighborhood with “no parking here” patrols before stopping pretty much right at the Levi’s Stadium entrance. A few steps later I was in the parking lot, and took the first of many Wi-Fi speed tests and got a signal of 29 Mbps download and 23 Mbps upload, a good sign for network operations.

Looking for Wi-Fi, finding lots of it

DAS antenna in "Faithful Mile" area

DAS antenna in “Faithful Mile” area

Once inside the gates — and past the shaded scanners — I started speed testing in earnest, with the two devices I brought with me: A Motorola Droid 4 on Verizon, and a Samsung Galaxy Note 3 on AT&T. While waiting for the main stadium gates to open at 11 a.m. I got the weakest Wi-Fi signals of the day along the “Faithful Mile” area where promotional booths from sponsors kept early arrivers entertained. Wi-Fi on both devices out there only hit 2 to 3 Mbps on the download, while cell signals on both devices were in the 6-7 Mbps download range. Since I could see multiple DAS radios in the area but not any Wi-Fi access points I wasn’t too surprised; but it was an unusual area not to be blanketed with Wi-Fi, especially since there was good access a couple hundred yards away in the parking lots.

After finally entering the stadium proper, I ran into Niners president Paraag Marathe — who said he was “nervously excited,” and looked ready to start sweating in his suit and tie. “We’ve just got to make sure everything works today,” Marathe said, shaking my hand. Then I went up the escalator and saw the “Kezar pub,” an open-air bar filling the top area above the Intel gate. There, draft beers like Shock Top and Goose Island IPA were available for $11, and bottled beers available for $10.25.

As I started walking around the outside concourse I took my first speed test in the stadium and it blew the needle off the edge: 57.92 Mbps download, 41.00 Mbps upload.

A few minutes later on the inside concourse (where most of the concession stands are) I hit 27.85 Mbps/21.34 Mbps, still impressive. Then I tried to launch the app, and — problem. Apparently the device wasn’t connecting because it wouldn’t show my location on the wayfinding app. Luckily, right in front of me was Racquel, one of the “NiNerds,” the team’s new staff of technical experts who are there to help fans make the app work. But Racquel couldn’t solve my problem, even after we both tried turning on all location services, including Bluetooth.

Racquel the NiNerd

Racquel the NiNerd

“I can try to find another NiNerd who might know more about this device,” offered Racquel, who was visibly dismayed at her failure to help solve my problem. Instead, I moved on, hoping that the problem would solve itself later. But it didn’t.

Failure to locate… and other app problems

After downloading the Levi’s app to both devices over the weekend, I noticed that the first item on the app list of functions — Tickets — required me to “sign in” with my “Stadium Ticket Account,” something I didn’t have and didn’t know how to get. I did figure out how to enter my purchased seat location (which I could have used to order food to my seat, or for the express pick-up option), but I could never get the location feature to work on the Samsung device, which kept me from being able to see the live streaming TV option (I kept getting a message that said, “You must be at the stadium to play this video”). I was able to watch the live TV option on the Motorola device, after turing on location services. But for both devices — and, as it turns out, for everyone in the stadium — the final feature on the app, Game Center, where we were supposed to be able to see all the instant replays we could handle, remained labeled “coming soon.”

Finally sitting in my most excellent seat — section 244, row 3, seat 17 — I noticed that the Motorola device could no longer connect to Wi-Fi, even as the Samsung device was hitting marks in the 15-16 Mbps range. I started tweeting about the problem, and instead of a NiNerd coming to help me I got a personal visit from the Levi’s version of a Jedi Master, namely Dan Williams, the team’s vice president of technology. (Never underestimate the power of a complaining tweet!)

Niners VP of technology Dan Williams attempts to fix my Droid 4 Wi-Fi issues (while trying not to laugh at the fact that I actually have and use a Droid 4)

Niners VP of technology Dan Williams attempts to fix my Droid 4 Wi-Fi issues (while trying not to laugh at the fact that I actually have and use a Droid 4)

On my own, I had guessed that the Droid’s inability to connect came from its having only a 2.4 GHz Wi-Fi radio. If you’re not familiar with Wi-Fi networks, the 2.4 GHz band of unlicensed airwaves is what most first-generation Wi-Fi networks used; more recent devices are able to also use the 5 GHz band of unlicensed airwaves, which simply offer more channels and more bandwidth. The iPhone 5s, for example, mainly uses 5 GHz for Wi-Fi, as does my Samsung Note.

In scanning the available Wi-Fi networks, I had also noticed something else that I thought could be gumming up the Droid’s connection — a bunch of personal Wi-Fi hotspots in the immediate area, including several labeled as GoPro cameras. After curiously examining my Droid 4 — and its slide-out keyboard — Williams and a technician from Wi-Fi gear provider Aruba Networks concurred that my device was getting bogged down in the 2.4 GHz mess, and also wasn’t refreshing the available networks list, a device-specific problem.

Bottom line? Levi’s is no country for old phones.

Initial verdict: Wi-Fi and cellular is world class… but app needs work

After staying into the third quarter — and visiting another friend in section 109, where I got another hefty Wi-Fi speed test (24.42/25.39 Mbps) — I followed the lead of many fans and took an early leave of Levi’s, which meant no lines at the VTA trains and just a couple short delays due to track congestion that stretched the return train trip to 40 minutes. Overall, my travel to and from the stadium from San Mateo took just over an hour each way, a happy stat to report.

My initial verdict is that the Wi-Fi and DAS (cellular) networks delivered as promised, with solid speeds all around the stadium every time I checked. It’s no small accomplishment just to deliver such world-class service to such a crowded space, especially in the middle of Silicon Valley. True to its roots, the crowd Sunday was device-happy, with many iPads and GoPros being carried around as video cameras, in addition to all the phones that were in constant use. It’s a tribute to Williams and his staff, as well as the technology suppliers like Aruba, Brocade, Comcast (backbone bandwidth supplier) and DAS Group Professionals, who built the distributed antenna system (DAS) which brings advanced cellular connectivity inside the gates, to have built a solid network that worked well on its first big test.

The team app, however, did not even come close to living up to its advanced billing. To equal the network I think the app needs more advance instructions, especially on the ticketing/registration options as well as on the location services needed to make everything work. And until we see the multiple-camera angle live replays in action, to me the app is an incomplete project. The good news is, the Niners and their technology teams have several weeks to make improvements, including another preseason game Aug. 24 against the San Diego Chargers.

It’d also be helpful for the team to reach out a bit more to the VTA and players like the City of Mountain View, since the VTA site maps and Mountain View’s parking maps are far from what you would call “advanced design.” I think it’s up to the Niners to help pay for improvements to the city and transportation entities’ technology offerings, simply because of the burden placed on those operators by the fans going to Niners’ games. At the very least, more links from football to getting-there operations seems in order, instead of trusting that all parts of the operation will work in sync.

VTA lines going home

VTA lines going home

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